Loay Mahmoud

Product · Full-Stack · Cloud

Software engineer who builds what clients actually need.

5 years at startups in the US, Germany, and Egypt, and a product engineer at heart. I sit in the client meetings, listen to the people using the product, and ship the fix. Now also a CS Ph.D. student at Indiana University Indianapolis.

AWSCertified Developer – Associate

Open to roles and projects that fit

From what I heard to what I shipped

Contact-center agents, global pharma clientThe image scripts we read from on calls are confusing. Sometimes they point us the wrong way.

ShippedReplaced static images with dynamic scripts that guide agents step by step through each call.

Where I've worked

Most of my work has been at small teams where engineers talk to customers directly. Newest first.

  1. 2026 – now

    Research Assistant

    Indiana University Indianapolis, CyberWater project

    I work with the researchers and Ph.D. students at IU and Pitt who use CyberWater, a scientific workflow app. I'm modernizing its server, APIs, and auto-update system and turning their feedback into fixes.

  2. 2025 – 2026

    Senior Software Engineer

    MNT-Halan, Giza, Egypt
    • Built FinTech ERP modules for accounting, payments, and reporting.
    • Took requirements from the accounting team and Odoo implementation partners.
    • Led an Odoo migration that made core financial workflows 5x faster, and prototyped MCP servers for internal LLM tools.
    Python, Odoo, Elixir/Phoenix, JavaScript
  3. 2022 – 2026

    Teaching Assistant

    Cairo University, Giza, Egypt
    • Taught tutorials and labs for three years across Software Engineering, OOP, Compilers, Advanced Databases, Computer Modeling, and Algorithms.
    • Created new labs, exercises, and quizzes, and mentored student teams through semester-long software projects.
    • It's where I learned to explain technical work to anyone, which I now use in every client meeting and demo.
  4. 2024 – 2025

    Software Engineer II

    VCloud LLC, Nevada, USA (remote)
    • Product engineer on VOCCS, an omnichannel contact center used by hundreds of agents.
    • Ran weekly client meetings, demoed new features, and showed the product to prospective clients' sales and technical teams.
    • Built call routing on Twilio and AWS Connect, refactored the backends into modular services, and set up CI/CD.
    Node.js, Python, Laravel, React, Twilio, AWS Connect, GCP
  5. 2022 – 2024

    Software Engineer

    Keepoala, Munich, Germany (remote)
    • Worked directly with the CTO and CFO on a returns dashboard and loyalty app for online shoppers.
    • Helped nearly triple the user base, shipping features across backend and frontend.
    • Built Shopify and Billbee integrations, moved the database from Firestore to PostgreSQL, and moved deployments to AWS.
    • Added a backend testing framework with Mocha and Sinon, and Redis caching for the shop plugins.
    TypeScript, Node.js, React/Next.js, PostgreSQL, AWS ECS
  6. 2024

    Short engagements

    Turing (USA) and Pleny (Dubai), remote

    Trained LLMs and AI agents on code-interpreter tasks for a MAANG company at Turing. Fixed data bugs and validation jobs to unblock Pleny's app launch.

  7. 2020 – 2022

    Where I started

    Internships and freelance work in Egypt
    • Built the Accounts Management feature of the My Vodafone app with the Android core team at _VOIS.
    • Built a Flutter and Firebase field app, on my own, for the Ministry of Water Resources' site engineers.
    • Moved Master Micro's CI pipeline to Jenkins, and built backend and mobile features for NajahNow.

What I want to do next

I don't want my Ph.D. to pull me away from real products. I'd like each to make the other better.

What I work with

Working with people
Client meetings and demos, requirements, feature scoping, teaching and presenting
Languages
TypeScript, JavaScript, Python, Elixir, PHP, Dart, C++, Java
Frameworks
React, Next.js, Node.js, Nest.js, Phoenix, Odoo, Laravel, FastAPI, Flutter
Data
PostgreSQL, MySQL, MongoDB, Firestore, Redis
Cloud
AWS Certified Developer – Associate. ECS, S3, RDS, API Gateway, Connect, GCP, Docker, GitHub Actions
Integrations
Twilio, Shopify, Billbee, Sendinblue, MCP

Education

  • Ph.D. in Computer Science, Indiana University Indianapolis, 2026 – present. Indiana University Fellowship.
  • B.Sc. Computer and Communication Engineering, Cairo University, 2022. Graduated with honors, ranked 15th in class.

Recognition

  • 5th place, Dell Envision Future Competition, for My Social Eye, software that turns facial emotions into audio cues for blind users.
  • 1st in Egypt and top 25 at the FIRST LEGO League World Festival, USA.

Have something people need built?

I'm based in Indianapolis and open to roles and projects that fit, remote or in person. The quickest way to reach me is email.